What should leaders prioritize to gain trust among their team?

Leaders should prioritize actions that reflect their words because consistency between what leaders say and do is foundational to establishing trust within a team. When leaders align their actions with their stated values and commitments, it demonstrates authenticity and integrity. This alignment shows team members that their leader is reliable and values accountability, which fosters an environment of trust.

In contrast, prioritizing speed and efficiency may lead to rushed decisions that don’t take into account the team's input or the broader implications, potentially eroding trust. Maintaining a strict policy or developing strict guidelines can create a rigid environment that stifles open communication and innovation, which is essential for trust-building. Instead, a leader who acts consistently and transparently encourages open dialogue and collaboration, ultimately strengthening relationships and trust within the team.